Legal

Terms of Service  ·  Privacy Policy  ·  Refund Policy

ashwebb.com  ·  Last updated: June 2026


Terms of Service

Welcome. These terms cover your use of ashwebb.com and anything you buy from it. The site is operated by Ash Webb, based in Queensland, Australia ("we," "us," "our"). By using the site or buying a product, you agree to these terms. If you don't agree, please don't use the site.

What we sell

ashwebb.com sells digital products — guides, cheat sheets, prompt documents, swipe files, and similar materials about marketing and writing for business. Products are delivered digitally (by download or email) after purchase.

Purchases and payment

Prices are shown in US dollars unless stated otherwise. Payments are processed securely by Stripe. By buying, you confirm the payment method is yours and you're authorized to use it. We may update prices and products at any time.

Refunds

Most digital products come with a 7-day, 100% money-back guarantee. Whether a particular product is covered is stated clearly on its order page before you buy. See our Refund Policy below for details.

Your license to use what you buy

When you buy a digital product, we grant you a personal, non-transferable license to use it for your own purposes, including in your own business. You may not resell, share, republish, or redistribute the product or its contents, in whole or in part, or claim it as your own work.

Our intellectual property

All content on this site and in our products — text, graphics, documents, and materials — is owned by us or our licensors and protected by copyright and other laws. You don't acquire any ownership rights by buying or accessing it, beyond the license described above.

Results are not guaranteed

Our products share ideas, methods, and examples for marketing and writing. They are educational. We are not your lawyer, accountant, or financial adviser, and nothing we provide is professional advice.

Any results mentioned — ours or anyone else's — are examples, not promises. Your results depend on your own effort, skill, market, and many factors outside our control. We don't guarantee any particular outcome, income, or level of success, and you're responsible for your own business decisions.

Acceptable use

You agree to use the site and products lawfully and not to misuse them, interfere with the site, attempt to access areas you're not authorized to, or infringe anyone's rights.

Third-party links

The site may link to other websites we don't control. We're not responsible for their content or practices, and a link isn't an endorsement. You visit them at your own risk.

Affiliate links and recommendations

From time to time we recommend products, services, or tools from other companies. Some of those are affiliate links, which means we may earn a commission if you buy through them — at no extra cost to you. We only recommend things we genuinely believe are useful, and earning a commission doesn't change our honest opinion. You're never obligated to buy through our links, and you should always decide for yourself whether something is right for you.

Disclaimer and limitation of liability

The site and products are provided "as is" without warranties of any kind, to the extent permitted by law. We don't warrant that the site will be uninterrupted or error-free.

To the fullest extent permitted by law, we're not liable for any indirect, incidental, or consequential losses arising from your use of the site or products. Nothing here limits liability that can't be limited under applicable law, and nothing limits or removes your rights under consumer protection law where those rights apply.

Changes to these terms

We may update these terms from time to time. The "last updated" date shows when they last changed. Continuing to use the site after changes means you accept the updated terms.

Governing law

These terms are governed by the laws of Queensland, Australia. Any disputes will be handled in the courts of that jurisdiction, except where applicable consumer law gives you the right to bring a claim elsewhere.

Contact

Questions about these terms? Email ash@ashwebb.com.


Privacy Policy

This policy explains what information ashwebb.com collects, how it's used, and the choices you have. The site is operated by Ash Webb, based in Queensland, Australia ("we," "us," "our"). If you have questions, email ash@ashwebb.com.

What we collect

  • Information you give us. Your name and email address when you opt in or buy, and any details you include when you contact us.
  • Payment information. Purchases are processed by Stripe. We do not see or store your full card details — Stripe handles that securely. We receive confirmation of payment and basic order information.
  • Usage information. When you visit the site we automatically collect things like your IP address, browser type, the pages you view, and how you arrived (for example, which ad you clicked). This is collected through cookies and similar technologies.

How we use it

  • To deliver the products you buy and provide customer support.
  • To send you emails — product delivery, follow-ups, and marketing about our products. You can unsubscribe at any time using the link in any email.
  • To run and measure our advertising, including Meta (Facebook and Instagram) ads.
  • To operate, maintain, and improve the site.

Advertising and the Meta Pixel

We advertise on Meta (Facebook and Instagram) and use the Meta Pixel on this site. The pixel uses cookies to understand which ads lead to visits and purchases, and to help show relevant ads. It may share certain actions you take on the site (such as viewing a page or completing a purchase) with Meta. You can manage your ad preferences in your Facebook and Instagram settings, and control cookies through your browser.

Cookies

We use cookies to make the site work, remember your activity, and measure advertising. You can block or delete cookies in your browser settings, though some parts of the site may not work as well if you do.

Who we share information with

We don't sell your personal information. We share it only with the service providers that help us run the business, including:

  • Stripe — payment processing
  • Systeme.io — our funnel, email, and customer platform
  • Meta — advertising and measurement
  • Google Workspace — our email

We may also disclose information if required by law.

Your choices and rights

  • Unsubscribe from marketing emails at any time using the link in any email.
  • Access, correct, or delete the personal information we hold about you — just email us.
  • Depending on where you live, you may have additional rights under laws such as the GDPR or CCPA. To exercise any of them, email ash@ashwebb.com.

How long we keep it

We keep your information for as long as needed to provide our products and run the business, and as required by law. You can ask us to delete it sooner.

Security

We take reasonable steps to protect your information and rely on trusted providers (like Stripe) for sensitive data. No method of transmission over the internet is completely secure, so we can't guarantee absolute security.

Children

This site and its products are intended for adults. We don't knowingly collect information from anyone under 16.

Changes

We may update this policy from time to time. The "last updated" date at the top shows when it last changed.


Refund Policy

Our 7-day money-back guarantee

Most digital products sold on ashwebb.com come with a 100% money-back guarantee for 7 days from the date of purchase. Whether a particular product carries the guarantee is stated clearly at the bottom of its order page, before you buy — so you always know exactly what applies to what you're purchasing.

If a product is covered and it's not for you, just ask for a refund within 7 days and we'll return 100% of what you paid. No hoops, no hassle, no questions to answer.

Some products — such as custom or made-to-order work we build specifically for you — may carry different terms or may be non-refundable. Where that's the case, the order page will say so clearly before you complete your purchase.

How to request a refund

Email ash@ashwebb.com within 7 days of your purchase. Include the email address you used to buy and, if you have it, your order or receipt number. We process the refund back to your original payment method through Stripe, usually within a few business days. Depending on your bank, it can take a little longer to appear on your statement.

What's covered

The guarantee covers the products marked as covered on their order page — which, for a covered offer, includes the front-end product and any order bumps or upsells bought in the same flow. The order page for the product you're buying is always the final word on whether it's refundable and on what terms, so check there before you purchase.

After 7 days

Because these are digital products you can download and keep, refund requests made more than 7 days after purchase are handled at our discretion rather than guaranteed. We'd still rather hear from you than leave you unhappy, so reach out.

Your statutory rights

Nothing in this policy limits or removes any rights you have under applicable consumer protection law in your country or region. Where the law gives you stronger rights than this policy, those rights apply.

Questions

Email ash@ashwebb.com and we'll sort it out.

Home·Privacy & Terms
© 2026 Ash Webb · ashwebb.com